Our Claims Partners: Your Trusted Advisors
As part of our Hackbusters® services, policyholders receive preferred access and rates to vendors that will help them respond and recover to a cyber incident.

Legal experts at the ready. Our breach counsel partners provide strategic guidance from day one of a cyber incident. From advising on regulatory obligations to coordinating notification and compliance efforts, they help ensure your legal exposure is minimized and your response is fast, focused, and defensible.
Canada
| Vendor | Phone | Contact |
| Whitelaw Twining | 604-682-5466 | Mouna Hannah |
| Norton Rose | 416-202-6708 | Imran Ahmad |
| Borden Ladner Gervais | 604-687-5744 | Eric Charlston |
| Baker Hostetler | 855-217-5204 | Ted Kobus |
USA
| Vendor | Phone | Contact |
| Pierson Ferdinand | 908-415-0103 | Howard Panensky |
| Mullen Coughlin | 844-541-9213 | Jennifer Coughlin |
| McDonald Hopkins | 855-643-2821 | Jim Giszczak |
| Cipriani & Werner | 833-632-9237 | John Loyal |
| Baker Hostetler | 855-217-5204 | Ted Kobus |
| Marshall Dennehey | 215-575-2615 | David Shannon |
When litigation is on the table, our defense counsel specialists step in to protect your business interests. Whether facing class-action lawsuits, regulatory enforcement, or contractual disputes, these experts have your back – defending claims and helping resolve matters efficiently and effectively.
Canada
| Vendor | Phone | Contact |
| Clyde & Co | 416-366-4555 | Eric Van Eyken |
| Blaney | 416-593-1221 | David Mackenzie |
| Whitlaw Twining | 604-682-5466 | Mouna Hannah |
USA
| Vendor | Phone | Contact |
| Pierson Ferdinand | 908-415-0103 | Howard Panensky |
| Mullen Coughlin | 844-541-9213 | Jennifer Couglhin |
| McDonald Hopkins | 855-643-2821 | Jim Giszczak |
| Cipriani & Werner | 833-632-9237 | John Loyal |
| Baker Hostetler | 855-217-5204 | Ted Kobus |
| Marshall Dennehey | 215-575-2615 | David Shannon |
The Hackbusters® team is your 24/7 incident response partner. From the moment a breach is suspected, our cybersecurity experts jump in to contain the threat, coordinate forensic analysis, and guide your recovery – no claim filing needed. It’s fast, expert-led, and built for business continuity.
Canada
| Vendor | Phone | Contact |
| Armour Cybersecurity | 866-803-0700 | David Amar |
| Jolera | 416-577-5643 | Paolo Del Nibletto |
| Cybereason | 732-670-2220 | Jasmine Hay |
| Cypfer | 305-934-9986 | Kevin Neslage |
| Kroll | 877-300-6816 | Katherine Keefe |
| CyberClan (QC) | 800-762-3290 | Simon Lang |
USA
| Vendor | Phone | Contact |
| Arete | 866-210-0955 | Brookes Taney |
| Irongate | 540-848-0744 | Clay Blankenship |
| Cybereason | 732-670-2220 | Jasmine Hay |
| Cypfer | 305-934-9986 | Kevin Neslage |
| Kroll | 877-300-6816 | Katherine Keefe |
| Armour Cybersecurity | 866-803-0700 | David Amar |
Uncover the full financial impact. When incidents disrupt operations or compromise data, forensic accountants assess the damage – quantifying lost income, evaluating fraud exposure, and supporting your claim with precision.
Canada
| Vendor | Phone | Contact |
| Lowers | 914-450-6818 | Dan Devine |
| MDD | 416-366-4968 | Hannah McCannel |
| BakerTilly | 613-820-8010 | Blair Brown |
We help protect what’s most personal. If customer or employee data is exposed, credit and identity monitoring services are activated swiftly – with real-time alerts, restoration support, and up to $1 million in ID theft insurance through Equifax® Credit & ID Monitoring.
Canada
| Vendor | Phone | Contact |
| Equifax | 916-447-8509 | Joe Fish |
| TransUnion | 212-453-2000 | Elliot Black |
USA
| Vendor | Phone | Contact |
| Equifax | 888-378-4329 | Joe Fish |
| TransUnion | 800-916-8800 | Elliot Black |
| CyEx | 847-368-7128 | Ryan Caruso |
When reputations are on the line, expert communicators help you respond strategically. PR professionals help manage media narratives, restore customer confidence, and navigate the communication risks that come with a breach – turning crisis into credibility.
Canada
| Vendor | Phone | Contact |
| Edelman | 916-447-8509 | Jodie Singer |
| Fleishman Hillard | 212-453-2000 | Cody Want |
USA
| Vendor | Phone | Contact |
| Edelman | 916-447-8509 | Jodie Singer |
| Fleishman Hillard | 212-453-2000 | Cody Want |
The views, opinions, and positions expressed by our partners are solely their own and do not necessarily reflect those of BOXX Insurance. All guidance provided by Cyber Vendors must be expressly approved by BOXX Insurance to confirm coverage.
Reach out to let us know of an incident or claim for investigation.
When reporting a claim, in the first instance you should check your policy for guidance. Your policy will contain contact details for notifying BOXX of a claim.
Panel Providers available to policyholders are subject to change.