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Our Claims Partners: Your Trusted Advisors

As part of our Hackbusters® services, policyholders receive preferred access and rates to vendors that will help them respond and recover to a cyber incident.

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Breach Counsel

Legal experts at the ready. Our breach counsel partners provide strategic guidance from day one of a cyber incident. From advising on regulatory obligations to coordinating notification and compliance efforts, they help ensure your legal exposure is minimized and your response is fast, focused, and defensible.

Canada
Vendor Phone Contact
Whitelaw Twining 604-682-5466 Mouna Hannah
Norton Rose 416-202-6708 Imran Ahmad
Borden Ladner Gervais 604-687-5744 Eric Charlston
Baker Hostetler 855-217-5204 Ted Kobus
USA
Vendor Phone Contact
Pierson Ferdinand 908-415-0103 Howard Panensky
Mullen Coughlin 844-541-9213 Jennifer Coughlin
McDonald Hopkins 855-643-2821 Jim Giszczak
Cipriani & Werner 833-632-9237 John Loyal
Baker Hostetler 855-217-5204 Ted Kobus
Marshall Dennehey 215-575-2615 David Shannon

Defense Counsel

When litigation is on the table, our defense counsel specialists step in to protect your business interests. Whether facing class-action lawsuits, regulatory enforcement, or contractual disputes, these experts have your back – defending claims and helping resolve matters efficiently and effectively.

Canada
Vendor Phone Contact
Clyde & Co 416-366-4555 Eric Van Eyken
Blaney 416-593-1221 David Mackenzie
Whitlaw Twining 604-682-5466 Mouna Hannah
USA
Vendor Phone Contact
Pierson Ferdinand 908-415-0103 Howard Panensky
Mullen Coughlin 844-541-9213 Jennifer Couglhin
McDonald Hopkins 855-643-2821 Jim Giszczak
Cipriani & Werner 833-632-9237 John Loyal
Baker Hostetler 855-217-5204 Ted Kobus
Marshall Dennehey 215-575-2615 David Shannon

Incident Response & Forensics

The Hackbusters® team is your 24/7 incident response partner. From the moment a breach is suspected, our cybersecurity experts jump in to contain the threat, coordinate forensic analysis, and guide your recovery – no claim filing needed. It’s fast, expert-led, and built for business continuity.

Canada
Vendor Phone Contact
Armour Cybersecurity 866-803-0700 David Amar
Jolera 416-577-5643 Paolo Del Nibletto
Cybereason 732-670-2220 Jasmine Hay
Cypfer 305-934-9986 Kevin Neslage
Kroll 877-300-6816 Katherine Keefe
CyberClan (QC) 800-762-3290 Simon Lang
USA
Vendor Phone Contact
Arete 866-210-0955 Brookes Taney
Irongate 540-848-0744 Clay Blankenship
Cybereason 732-670-2220 Jasmine Hay
Cypfer 305-934-9986 Kevin Neslage
Kroll 877-300-6816 Katherine Keefe
Armour Cybersecurity 866-803-0700 David Amar

Forensic Accounting

Uncover the full financial impact. When incidents disrupt operations or compromise data, forensic accountants assess the damage – quantifying lost income, evaluating fraud exposure, and supporting your claim with precision.

Canada
Vendor Phone Contact
Lowers 914-450-6818 Dan Devine
MDD 416-366-4968 Hannah McCannel
BakerTilly 613-820-8010 Blair Brown
USA
Vendor Phone Contact
Lowers 914-450-6818 Dan Devine
MDD 631-652-5809 Harriet Bateman

ID / Credit Monitoring

We help protect what’s most personal. If customer or employee data is exposed, credit and identity monitoring services are activated swiftly – with real-time alerts, restoration support, and up to $1 million in ID theft insurance through Equifax® Credit & ID Monitoring.

Canada
Vendor Phone Contact
Equifax 916-447-8509 Joe Fish
TransUnion 212-453-2000 Elliot Black
USA
Vendor Phone Contact
Equifax 888-378-4329 Joe Fish
TransUnion 800-916-8800 Elliot Black
CyEx 847-368-7128 Ryan Caruso

Public Relations

When reputations are on the line, expert communicators help you respond strategically. PR professionals help manage media narratives, restore customer confidence, and navigate the communication risks that come with a breach – turning crisis into credibility.

Canada
Vendor Phone Contact
Edelman 916-447-8509 Jodie Singer
Fleishman Hillard 212-453-2000 Cody Want
USA
Vendor Phone Contact
Edelman 916-447-8509 Jodie Singer
Fleishman Hillard 212-453-2000 Cody Want

The views, opinions, and positions expressed by our partners are solely their own and do not necessarily reflect those of BOXX Insurance. All guidance provided by Cyber Vendors must be expressly approved by BOXX Insurance to confirm coverage.

Reach out to let us know of an incident or claim for investigation.

When reporting a claim, in the first instance you should check your policy for guidance. Your policy will contain contact details for notifying BOXX of a claim.

Panel Providers available to policyholders are subject to change.

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